Who: Noah Fleming – Bestselling Author of The Customer Loop: The Science Behind Creating Great Experiences and Lasting Impressions
What We Talked About: How to keep your customers coming back for more. Noah revealed the four step journey that your customers go through and how you can maximize their experience along that journey. Do you want to create raving fans? If so, then this is the episode for you.
Why I Like Noah: Noah is THE guy when it comes to customer loyalty. He already has one bestselling book on the subject, Evergreen
Great Line: You want your customers to become evangelists for your business.
Where to Learn More: http://www.noahfleming.com